Shipping Regions
DollyBits currently ships to:
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United States
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Canada
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United Kingdom
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Australia
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European Union
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Worldwide destinations
Shipping availability may vary depending on local carrier service coverage.
Additional Notes
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Shipping costs vary depending on your country or region.
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For remote areas, shipping fees may be up to $14.98 USD.
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Due to carrier policies, we cannot guarantee exact delivery dates for Express Shipping services.
Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays).
Once dispatched, orders are shipped via fully tracked courier services.
Estimated delivery time after dispatch is typically 7–20 business days, depending on destination country and customs processing.
During peak seasons or promotional periods, delivery times may be extended.
Pre-Orders & Back-Orders
If you purchase a pre-ordered or back-ordered item, we will ship it as soon as inventory is replenished.
You will receive a confirmation email once your item has been dispatched.
Shipment Tracking
Once your order is shipped, you will receive a confirmation email containing tracking information.
Please note:
Tracking updates may not appear immediately while your package is in international transit. Updates are typically available once the parcel reaches your local airport or distribution center.
If you haven’t received tracking information:
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Check your spam/junk folder
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Log into your DollyBits account (if registered)
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Contact our customer support team for assistance
Changing Shipping Address
Customers are responsible for ensuring that their shipping address is entered correctly at checkout.
If you need to update your shipping address, please contact us immediately at:
Please note that address changes can only be made before the order has been processed.
Shipping Notice
Due to the nature of international shipping, occasional delays may occur. The estimated shipping time provided above is for reference only and specific delivery dates are not guaranteed.
DollyBits is not responsible for:
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Incorrect shipping addresses provided at checkout
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Packages lost or stolen after confirmed delivery
If your package appears mis-delivered, we recommend filing a claim directly with the carrier. Our support team will assist whenever possible.
For additional questions, please contact:
contact@dollybits.com
Duties & Taxes
Import duties, taxes, and customs fees are determined by your local customs authority and are not included in the checkout total.
Customers are responsible for paying any applicable import duties or taxes.
If a package is returned or destroyed due to refusal to pay customs duties, any resulting charges will be deducted from your order refund.
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